Responsibilities:
- Welcome guests and assist with luggage handling and door services
- Arrange transportation, tours, dining reservations, and respond to special requests
- Provide accurate information about local attractions, events, and services
- Maintain a professional and courteous demeanor at all times
- Coordinate with other departments to ensure timely and seamless guest service
- Uphold compliance with hotel policies, brand standards, and local regulations

Requirements:
- 1–2 years in concierge, bell, or guest services within hospitality preferred
- Fresh candidates with strong customer service skills may be considered
- Diploma or Certificate in Hospitality Management or related field preferred
Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Knowledge of local attractions, dining, and entertainment options
- Ability to handle guest issues professionally and calmly under pressure
- Basic Proficiency in Microsoft Office Suite and hotel systems