Our client, a well-known bank in Macau, is seeking a Customer Service Officer for a 3-month contract with the potential for permanent staff. This role also welcomes fresh candidates with relevant experience to apply.

• Open for fresh candidates

• Working Days: Monday to Friday, 9am to 6pm

• Annual Leave, Medical Benefits

Job Description:

• Manage the reception desk, handling all incoming calls and directing them appropriately while welcoming customers.

• Register all incoming documents and periodically check faxes; maintain copies in designated box files and distribute originals to relevant colleagues in the branch.

• Assist with scanning and filing documents as needed.

• Perform other ad hoc tasks as requested.

Requirements:

• Prior experience as a receptionist or in administrative roles.

• Customer service experience is an advantage.

• Fluent in both Chinese and English; proficiency in Portuguese is a plus.

• Presentable and professional demeanor.

• Proficient in Microsoft Office applications (Word, Excel).