- Proactively handling sales leads to guest rooms and meeting space from various sources. Develop new accounts and maintain existing ones, ensuring all contact information is accurately recorded in the system.
- Prepare sales call plans and document all activities in daily reports. Conduct monthly rate parity checks on OTA systems and perform all necessary administrative duties, including preparing proposals and contracts.
- Address guests need professionally and promptly to build strong relationships and trust.
- Assist superiors in creating sales strategies to meet or exceed goals. Gain market insights and conduct competitor analysis to identify new opportunities.
- Adhere to all company policies, maintain confidentiality, and uphold the hotel's positive image. Manage inventory of sales materials and perform other assigned duties.