Responsibilities:
-Assist the Director of Operations or department heads in organizing daily operations
-Follow up on interdepartmental coordination to ensure effective communication and execution
-Compile and analyze operational data, providing reports and improvement suggestions
-Monitor departmental workflows to ensure compliance with hotel standards
-Address guest or staff operational concerns and propose solutions
-Support training and administrative tasks such as scheduling and documentation
-Assist in driving service quality enhancement and operational efficiency initiatives

Requirements:
-Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred
-Minimum 2 years of experience in hotel or related industry operations coordination
-Familiar with basic workflows of hotel departments
-Good communication skills in English and Chinese
-Strong organizational, analytical, and problem-solving skills
-Proficient in office software and report preparation (e.g., Excel, PowerPoint)
-Responsible, detail-oriented, and a good team player
-Able to work shifts and adapt to a fast-paced environment