- Infrastructure Design & Management:
a. Plan and deploy robust network infrastructure, including structured cabling (Cat6A/fiber), Wi-Fi, firewalls, and VLAN segmentation
b. Manage on-premises/cloud servers, NAS storage, and virtualization solutions to optimize resource utilization
c. Oversee the phased implementation of IT systems, including Active Directory, file servers, and applications (e.g., PMS, POS, Finance System, HRMS)
- Cybersecurity & Compliance:
a. Implement multi-layered security measures: firewalls, intrusion detection, NAC/RADIUS integration, and endpoint protection
b. Ensure compliance and other regulations; develop incident response and disaster recovery plans
c. Conduct regular audits and system updates
- Vendor & Project Coordination:
a. Manage supplier solutions for hardware, software, and professional services (e.g., FortiGate, Veeam, Active Directory, NPS-Radius, Microsoft Exchange and Office 365 etc)
b. Lead ELV system improvements, including CCTV redundancy and network isolation
c. Collaborate with finance, operations, and suppliers to ensure timely project delivery within budget
- Team & User Support:
a. Manage end-user devices (desktops, laptops, printers) and unified endpoint management tools
b. Provide technical guidance to staff, resolve IT issues, and maintain system documentation
c. Lead a small IT team
d. Other duties or ad-hoc tasks assigned by superiors

Requirements:
- Degree or diploma in Computer Science, Information Technology, or a related field
- Minimum 5-8 years of IT management experience, preferably 3 years in managerial level in hospitality or multi-functional environments
- Proven expertise in network design (Huawei/H3C), Windows Server, SQL, and virtualization (VMware)
- Relevant certifications (e.g., HCIP, CCNA, MCSE, ITIL) are an advantage
- Experience with automation and scripting (e.g., PowerShell, Python)
- Knowledge of database management systems (e.g., SQL Server, MYSQL)
- Strong problem-solving skills, analytical abilities, ability to thrive under pressure during system rollouts and hotel openings
- Good command of spoken and written Chinese and English
- Macau ID holder only
- Candidates with less qualifications and experiences will be considered for the position of Assistant IT Manager