Our client, a hotel in Macau, is seeking a dedicated and experienced F&B Manager / Assistant F&B Manager to join their team.

Responsibilities:

• Manage and oversee assigned F&B departments, ensuring profitability, high service quality, and customer satisfaction.

• Develop and implement strategies for cost control, marketing, promotions, and hygiene management.

• Monitor performance metrics, analyze data, and make data-driven decisions to improve efficiency and guest experience.

• Foster a positive work environment, promote teamwork, and provide guidance and support to the F&B team.

• Uphold high standards of customer service, resolve escalated issues promptly, and ensure compliance with hygiene standards and regulations.

Requirements:

• Bachelor's degree or certification in hospitality or related disciplines.

• Minimum of 2 years of experience in restaurant operations or a similar role.

• Previous experience in F&B operations within a hotel setting is highly desirable.

• Fluency in spoken Cantonese, Mandarin, and English.

• Proficiency in Microsoft Office.

• Strong multitasking skills and ability to thrive in a fast-paced environment.

• In-depth knowledge of cost control, marketing, promotions, and hygiene management.

• Meticulous attention to detail and commitment to safety standards.