POSITION SUMMARY

Provide support to the Senior Manager on all Human Resources related issues and serve as the bridge to develop and provide proactive HR Services to all HR related issue to internal Business Units.

PRIMARY RESPONSIBILITES

- Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Represent organization at personnel-related hearings and investigations.
- Assist business unit to project employment needs.
- Assist Management to supervise, and coordinate work activities of subordinates relating to HR services.
- Prepare statistics and reports for management review.
- Analyze various HR reports and make recommendation for improvement.
- Provide HR advice for business unit to make good judgment in labor disputes.
- Conduct regular meetings with business unit to understand their Human Resources needs.
- Conduct exit interviews to identify reasons for employee separation.
- Provide professional support and advice on retention.
- Assist in the corrective action process to ensure a firm, fair, consistent approach to disciplinary events.
- Communicate timely and effectively to all levels of employees when issues arise.
- Assist in investigation complaints and internal claims. Communicate and follow up with involved parties whenever required.
- Ensure all personnel movement processes are handled in accordance with the related policies and procedures.

REQUIREMENTS

- Diploma or University graduate, preferable in Human Resources Management or equivalent.
- 5 years experience in Human Resources function, of which 3 years in supervisory or managerial role.
- Strong interpersonal skills and ability to communicate and work with all levels of team members.
- Proficient of written and spoken English and Chinese, Microsoft applications and Chinese word processing.
- Good sense of responsibility, integrity and attention to details.
- Ability to maintain confidential information.
- Well-versed in Macau Labour Law.