Position Summary
The Manager - T&D's primary role will be to support the Senior Manager in the planning, management and execution of One Chart training programs. He/ She will be required to support the identification and sourcing (in partnership with Procurement team), evaluating and managing of vendors and trainers, ensuring quality of our training delivery. He/ She is also responsible in supporting the Senior Manager in designing, developing and evaluating effective training across GEG, and transferring them into executable training plans and calendar (Corporate Training Calendar) which aligns to organization goals as well as support all Team Members to improve their performance.

The Manager - T&D will also be assisting the Senior Manager in managing relevant training programs under their charge, to ensure quality, consistency across properties, alignment and development of content, ensure adequate and sufficient training facilities and manage the delivery of programs to support GEG's culture, MVV and Asian Heart service philosophy initiatives.

Primary Responsibility
• Supports the Senior Manager in organization-wide service and operations in relevant functions and departments
• Supports the Senior Manager in defining and planning the training programs in relation to One Chart
• Accountable for the planning, designing, managing and executing of GEG's Annual Corporate Training Calendar
• Supports the delivery of the GEG MVV and Asian Heart Service philosophy within GEG
• Formalizes, implements & evaluates operations learning strategies
• Supports the Senior Manager to conduct an annual Training Needs Analysis
• Works with Senior Manager to develop an Annual Training Plans and establish priorities, adhering to the T&D SOP, Guidelines, processes and policies
• Ensures consistency and provides Quality Assurance Oversight to program design, delivery and trainer development and capability building through Department Training Team Health Checklist
• Ensures and manages appropriate training space and equipment for the required training programs
• Manages multiple projects and ensure outcomes are achieved within established timelines
• Performs all duties in accordance with Galaxy Entertainment Group policies and within the realm of the company’s Mission, Vision and Values

Requirements
Education
• Bachelor’s Degree in Business, Human Resources or related field preferred
Required Experience
• 3-5 years in a gaming/ hospitality integrated resort experience with an emphasis on gaming preferred
• 3+ years in a training & development management role required
Required Knowledge
• Experience in project design and management
• Experience in conducting needs analysis and curriculum development
• Knowledge of needs analysis, curriculum development and evaluation techniques
• Knowledge of performance effectiveness principles and practices
Skills / Abilities / Presence
• Read, write, speak and understand English, proficiency in Cantonese and/or Mandarin preferred
• Proven analytical and organizational planning skills
• Excellent verbal and written communication skills
• Liaison, consultation and relationship building skills
• Ability to work both independently and as a team member
• Ability to handle multiple priorities and projects
• Ability to design, develop and deliver a range of learning and development programs